"I am so happy to have found Golden Hands and to have full home care this company provides. Their carers are all very safe, totally effective, fully caring and completely responsive. They are very well led, sympathetic, and very kind and cheerful; they handled all my personal needs and problems expertly and I fell completely safe and secure at all times when they are looking after me. I thoroughly recommend this company to the CQC and any one looking for home care."
Capt. Bryan Boyer
"I can highly recommend Golden Hands Home Care.
I have found all of the team to be highly efficient and competent in the services they deliver to my father who they come to and care for 4 times a day. They deliver exceptional care to him whilst remaining compassionate and understanding to what have been, at times, difficult and challenging needs. all of the team have gone above and beyond their initial brief as and when required and no task or activity is too much for them. They allow my father to continue to live as independently as possible but deliver the additional care that he cannot undertake himself.
They are highly experienced and it shows in the manner in which they deliver their quality care service.
Highly recommend A+++++++"
NOK of Stavros Theophanous
"I am so glad that we got your company Golden Hands.
Your staff are so caring, so helpful, and very busy in mums home, they are all wonderful.
I cannot recommend them enough, if anyone needs care.
I have no worries about leaving her with your staff to care for her.( Mum can be a pain sometimes but at nearly 96 she can be if she wants) Your girls are so caring for the elderly and so thoughtful.
Thank you Golden Hands on behalf if my mum and me. I will ask for your care if I need help in my older years."
NOK of Ray Hargreaves
"Everybody from Golden Hands are so polite, friendly and caring. They treat my mum with dignity and take time to make sure she is able to chose what she wants. When I am away I take comfort knowing she is looked after to a very high, professional standard. I'm so happy to know mum is able to stay in her own home with carers who treat her like they would their family. A big thank you to everyone at Golden Hands"
Debbie on behalf of her Mum
'My carer is very good at his work. Always asking if everything is ok and nothing more needed. Another one of my carer is an excellent worker nothing is too much for him to do."
"Cannot ask for more from Mum's carers. They are kind and tend to all Mum's needs. Most of all, Mum is very happy."
"Golden Hands are the best carers mum has had. Absolutely great and we are very happy with them. Mum is happy and keeping well under their care."
Janet and Sue on behalf of their Mum
"I am thoroughly satisfied with your service. Your girls are always happy, cheerful and willing to please with whatever task I need to be done!"
"I have had very good care and they are very helpful and do not make you do anything you don't want to do. Very caring and thoughtful.
"Mary is receiving attentive, considerate and personalised call three times a day. She, since changing agency, is now happy, settled and well-nourished - particularly since Jill, one of your carers, suggested she try porridge for breakfast. Yesterday, we met Ellen, who alongside caring for Mary, explained about your change to electronic patient record keeping. Please thank your team for all their hard work and kind care. It is so reassuring to know that she is in safe hands."
Family member of Mary Alderton
"All carers that have helped D. Nevard and myself have been professional, friendly and caring. I have nothing but admiration for them all, thank you so much. You carry out your work with care and understanding."
Family member of Derek Nervard
"Generally things are fine - I really find the carers are all kind respectful and helpful."
"I am very pleased with the care I have received, all the carers have been very helpful and professional, treating me with respect and kindness.
"We are very happy with how grandad is being looked after as he can be difficult to look after at timesThank you"
Family member of Peter Palmer
Rita Humphreys on behalf of mum Rita Curtis
Lovely notes from Next of Kins